Privacy Policy

Updated: 24 May 2018

This Privacy Policy provides information about the types of personal information we may collect from you, the reasons for doing so and when we may disclose your personal information to others. Be sure to read it carefully and if you have any questions about this Privacy Policy or the treatment of your personal information, please email us at By signing up to our mobile app, products and/or services, you provide your explicit consent to the information contained herein and confirm that:

  • You are eighteen (18) years of age or older;
  • You are of sound mind and are capable of being responsible for your own actions;
  • You do not have (and have never had) a gambling addiction or any indications of a gambling addiction or problem;
  • You are not an undischarged bankrupt;
  • You are accessing the mobile app and will only use it for your own personal use;
  • You are accessing the mobile app with the aim to only use the information for entertainment purposes;
  • You will not publish, transmit, assign, transfer or sell any of the information provided by Plunge Pty Ltd (ACN 614 784 628) to any person, firm or company;
  • You have read, understood and agree to the Terms of Use and this Privacy Policy.

By creating an account and providing your personal information, you provide your full consent to all data practices set out in this Privacy Policy.

1. Introduction

a) Within this privacy policy, when we refer to “this mobile app” or “this app”, we refer to any features, products or services we make available, including this mobile app and any other branded or co-branded apps and/or websites (including sub-domains and/or mobile versions); social channels (including facebook; and other media, devices or networks now existing or later developed and/or deployed.

b) Within this privacy policy, when we refer to “our”, “we” and “us”, we mean Plunge Pty Ltd ACN 614 784 628 (“Plunge”) and/or our affiliates.

c) Within this privacy policy, when we refer to “you” and “your”, we mean the person using this mobile app and providing us with their data.

d) Your privacy is important to Plunge. This privacy policy provides information about the personal information that Plunge collects, and the ways in which Plunge uses that personal information.

e) By registering for this mobile app, you have agreed with the terms of this privacy policy and give consent for Plunge to use your information as outlined. If you have any concerns, please don’t hesitate to contact us at

2. Personal information collection

Plunge may collect and use (but not limited to) the following kinds of personal information:

a) information about your use of this mobile app;

b) information you provide while using this mobile app, become a registered user, order our products or services through the mobile app or otherwise do business with us, including (but not limited to) first name, last name, address, phone number, email address, date of birth, interests, comments, feedback;

c) information you provide as part of associated promotions, competitions and via other communication means associated with Plunge (including surveys, EDMs, electronic newsletters, forms);

d) any other information that you send to Plunge.

3. Using personal information

a) Plunge may use your personal information to:

  • administer this mobile app;
  • personalize this mobile app for you;
  • enable your access to and use of this mobile app’s products or services;
  • publish information about you in this mobile app and/or associated websites, social pages;
  • send you direct marketing communications; and
  • enhance the user experience in any way Plunge deems necessary in its total and unfettered discretion.

b) Where Plunge discloses your personal information to its agents or sub-contractors for the purposes contained herein, the agent or sub-contractor will be obligated to use that personal information in accordance with the terms of this privacy statement.

c) In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Plunge may disclose your personal information to the extent that it is required to do so for the bona fide purposes of obtaining; legal, accounting or taxation advice under a duty of confidentiality or where compelled to do by law, or for any other purpose stated herein or in Plunge’s total and unfettered discretion is reasonably necessary to give operation to this privacy policy or the terms of use.

4. Payment information

Any information you provide related to the processing of payments (referred to as “Payment Information”) is provided by you to a payment system which is provided by a third party (“third party payment system”). This Privacy Policy does not address or protect the treatment of Payment Information by those third-party payment systems. Payment Information is subject to the legal terms between you and that third-party payment system. To the extent legally permissible, we are not responsible for and are in no way liable for the treatment of such information. We do not request credit card details or store credit card details on our servers (unless you provide them to us outside our usual business practices). If you do not accept all risks associated with using a third-party payment system, you may contact us to arrange an alternative payment method.

5. User-generated content

a) You may post user content on this mobile app, associated websites and/or social channels (For example, within blogs), however, you do so at your own risk. We will not be held liable for the actions of other users and if you disclose personal information when posting comments or similar content, this information will be available to the world at large.

b) You understand and acknowledge that, even after removal, copies of user-generated content may remain visible within cached and archived pages or if other users have copied or stored your content. Any improper collection or misuse of the information provided in this mobile app is a violation of this mobile app’s terms and conditions and should be reported by contacting Plunge via email at

6. Using data and direct marketing

a) Plunge may in its sole and unfettered discretion provide data to and/or work with any third party it wishes. This may include the collection of data such as website traffic or personal information. By registering for PlungeApp, you have consented to the data practices set out herein.

b) Plunge may contact you by way of email, SMS or any other medium. If this occurs, you will be given the opportunity to opt-out from further communications.

c) By registering for PlungeApp, you have consented to us sending you our electronic newsletter and other material related to the marketing and administration of the mobile app as well as our products and services and the products and services of other businesses which we believe may be of interest to you. The choice of material sent to each user may differ based on the user’s previous use of PlungeApp. The decision to provide any further material will be in our total and unfettered discretion. You can unsubscribe from such communications at any time by either opting out when you receive the communications or by notifying us at

d) In addition to being able to withdraw your consent or unsubscribe from our marketing material, you also have the right to request us to delete any data we may have about you. Should you wish to withdraw your consent and have your data deleted from our records, please contact us at

7. Third-party advertising

a) Advertisements that appear in this app may be served directly to users via third-party advertisers. When this occurs, the third-party advertiser will automatically receive your IP address. The third-party advertiser may also download cookies to your computer, or use other technologies (For example, JavaScript, web beacons, 1×1 gifs) to measure the effectiveness of the advertisements and/or to personalise advertising content. We are not responsible for the actions of a third-party advertiser. By doing this, the advertising network is able to recognise your computer each time they send you an advertisement in order to measure the effectiveness of their advertisements and to personalise the advertising content. Any interactions with the third party may be recorded by the third party.

b) We are in no way responsible for the privacy and/or data collection practices of external websites which may be featured, promoted or linked to the associate’s website(s) and/or social channels. Should you follow a link to an external website or do business with someone who advertises or features in the mobile app, you do so at your own risk and we will not be liable to any extent for the consequences which may result from the same. Plunge does not have access to or control of the cookies that may be placed by the third-party advertiser. Similarly, this Privacy Policy covers the use of cookies by this app and does not cover the use of cookies or other tracking technologies used by any third-party advertisers.

8. Cookies

This mobile app uses cookies. Cookies are small files that an app or email transfers to your computer, device and/or mobile. Cookies can make your use of the web faster by storing information about your preferences in this mobile app. The use of cookies is an industry standard and many major websites and/or mobile apps use them to provide useful features to their users. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer, device and/or mobile. Most browsers are initially set up to accept cookies. If you’d prefer you can set your browser to refuse/decline cookies, however, your experience of our mobile app and any features within, may be restricted as a result and/or not possible.

9. Provision of personal information

The provision of personal information by you is required for the operation of the app. By registering for PlungeApp, you have consented to the data practices set out herein. If you do not provide us with personal information and/or you decline cookies on your computer, we may be unable to provide our products and/or services to you and as a result, you may be unable to enjoy the full functionality of the mobile app.

10. Cross-border data transfers

a) Information that Plunge collects may be stored and processed and transferred globally to enable the use of the information in accordance with this privacy policy.

b) In addition, personal information that you submit for publication in this mobile app, associated website(s) and/or social channels will be published on the internet and may be available around the world.

c) You agree to such cross-border transfers of personal information.

11. Updating this policy

Plunge may update this privacy policy at any time by posting a new version on this website and/or mobile app.

12. Other websites

a) This app contains links to other websites and/or mobile apps.

b) Plunge is not liable for the privacy policies or data practices of any third parties. We are not liable for the consequences of you going to these websites and/or apps. Before disclosing your personal information on any third-parties’ website and/or app, Plunge recommends that you examine the privacy policy of the relevant website and/or app.

c) Plunge is not liable for any practices on linked websites and/or mobile apps that might breach your privacy or be in contrast to the terms contained herein.

13. Contact us

If you have any queries or concerns about this privacy policy or Plunge’s treatment of your personal information, please don’t hesitate to contact us via email at